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Citymax Hotel Al Barsha At The Mall Dubai, Dubai

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From24US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Al Barsha, Dubai, United Arab Emirates

Citymax Hotel Al Barsha at the Mall offers a blend of contemporary comfort and strategic location in Dubai. With 0 milesodern guest rooms, it caters to both business travelers and holiday makers. Guests can enjoy a rooftop pool and multiple dining options. The hotel's proximity to the Mall of the Emirates enhances its appeal as a central hub for shopping and leisure.

Location

Citymax Hotel Al Barsha is conveniently situated in the Al Barsha neighborhood, directly across from the Mall of the Emirates. It is a short 30-minute taxi ride from Dubai International Airport and 0 milesinutes from Al Maktoum International Airport. Guests have easy access to popular attractions including Ski Dubai, Burj Al Arab, and Wild Wadi Waterpark, all within close proximity.

Rooms

Each of the 376 guest rooms features chic furnishings and a choice between queen or twin bed configurations. Standard rooms come with a 10-inch luxury mattress, free WiFi, and modern amenities like a 32-inch LCD TV. The well-equipped bathrooms offer a choice of a bathtub or a standing shower, plus a rain shower and complimentary toiletries. Superior rooms provide additional comforts, including a faster WiFi connection and a complimentary vanity kit.

Eat & Drink

Citymax Hotel Al Barsha offers a variety of dining venues including The Huddle Sports Bar & Grill, Maxx Music Bar, and City Café, which serves all-day dining. Guests can indulge in a Continental and Indian breakfast, as well as buffet-style meals for lunch and dinner. The 24-hour Lavazza coffee shop caters to those in need of a caffeine fix, while the Aqua Pool Bar invites relaxation with snacks and drinks.

Leisure & Business

The hotel features an outdoor temperature-controlled rooftop swimming pool, providing an ideal space for relaxation. A state-of-the-art gym is equipped with cardio-visual equipment, weights, and steam rooms for both men and women. Additionally, a dedicated concierge and travel desk assists guests with travel arrangements, including car rentals.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
22 m² 
Bed options:
1 King Size Bed
Shower
Air conditioning
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Family Room
Max:
2 persons
22 m² 
Bed options:
1 King Size Bed
Shower
Air conditioning
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King Room
Max:
2 persons
22 m² 
Bed options:
1 King Size Bed
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Dubai 7.6 mi
Airports
Dubai Creek SPB (DCG) 14.4 mi
Dubai (DXB) 16.8 mi
Train
Business Bay Station 7.3 mi
Metro stations
Mall of the Emirates2700 ft
Bus
Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Happy hour

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Rooftop pool
  • Live entertainment
  • Night club

Room features

  • Air conditioning
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
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Location

Al Barsha, Dubai, United Arab Emirates
Map view
street view
Al Barsha, Dubai, United Arab Emirates
Nearby
Dubai Mall Doha St Dubai
Al Jaber Gallery
2000 ft
Restaurants
Al amoor resturant
900 ft
Front of Mall of the Emirates
Tashkent
1100 ft
Al Barsha 1
Chicken Tikka Inn
900 ft
Behind Mall of Emirates near Barsha post office
Doner Deli
2000 ft
Shop no. 4
Taqado Mexican Kitchen
2900 ft
East Food Court
Shamiana
2700 ft
Mall of the Emirates Sheikh Zayed Rd Ground Level
Mall View Palace Restaurant
1300 ft
Deeyar Building
Pad Thai
2100 ft
First Floor
Fatburger
4200 ft
Mirdif Mirdif City Centre 1st Flr Emirates Road

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
clean
great location
tight room
limited dining options
7.6/10
Very good
Rooms
7.5
Location
8.7
Service
8.1
Dining
6.8
Guest reviews
7.6/10
based on 21 review
7.9
7.9/10based on 7781 review
John
United Kingdom, April  2024
7.8/10

The hotel is conveniently located near the Mall of the Emirates, making it easy to access shopping and dining options. The rooms are clean and decently sized for the price, though there was an issue with some missing food items not returned by the hotel staff. The standout feature of the hotel is the exceptional service provided by the majority of staff members, ensuring a pleasant and memorable stay.

Rooms
8.0
The rooms are clean and decently sized for the price.
Service
9.0
The service at the hotel is exceptional, with polite, kind, and professional staff members who go above and beyond to ensure a comfortable stay. However, there were apologies for past shortcomings during the stay.
Location
9.0
The hotel's location near the Mall of the Emirates is excellent, providing easy access to shopping and nearby attractions.
Dining
6.0
The dining options at the hotel were limited and not up to expectations, especially with a very restricted selection that may not cater to all tastes.
Facilities
7.0
The hotel offers a range of amenities like room service, dry cleaning, and tours/ticket assistance that enhance the overall stay experience.
Daniel
United Kingdom, April  2024
8.2/10

I stayed on the 13th floor, and my room was clean, spacious, and had an extra table to relax while watching TV. The hotel is well-located, near Mall of Emirates, but the room was a bit tight for two adults and two children. The price without breakfast was AED 450, which was reasonable for the size of the room.

Rooms
8.0
The room was clean, spacious, and had an extra table for relaxation.
Service
9.0
The service was great, especially from the front desk staff. They provided a warm welcome and were very attentive, making sure everything was in order.
Location
9.0
The location is perfect, with easy access to Mall of Emirates and other stores. The hotel is in a good and quiet area, ideal for shopping and exploring.
Dining
7.0
The dining experience was good, but after an extended stay, more variety in the food options would be welcomed.
Facilities
8.0
The hotel facilities were great, with a nice pool area and convenient amenities.
clean
tight room
Frank
United Kingdom, April  2024
7.4/10

I had a mixed experience at cityMax hotel. The rooms were clean and quiet, providing a comfortable stay, although a bit small for our liking. The service was friendly and helpful, but I faced a disturbing incident where the staff entered the room unannounced, creating discomfort. The location was very convenient, just a short walk from the mall and metro, but the size of the parking was a drawback. The dining experience was satisfactory but lacked variety. Overall, a decent stay with room for improvement.

Rooms
8.0
The room I stayed in was clean and quiet, offering a comfortable space despite being a bit small.
Service
6.0
The service at cityMax was generally friendly and supportive, although I had an unpleasant experience of a staff member entering the room abruptly.
Location
9.0
The hotel's location was very convenient, being just a short distance from the mall and metro, making it easy to access popular spots.
Dining
7.0
The dining options at the hotel were satisfactory though some more variety would have been appreciated.
Facilities
7.0
The facilities provided were basic but functional during my stay.
Edith
United Kingdom, February  2024
7.4/10

The hotel is located right next to The Mall of the Emirates, making it very convenient for shopping and dining. The rooms are clean and nice, suitable for travelers without children. The service is generally good, with some room for improvement in interactions with guests. The location is the best feature of the hotel, being near various amenities and transportation options. The dining experience is satisfactory but could offer more variety. The facilities provide basic amenities for a comfortable stay.

Rooms
7.0
The rooms are clean and nice, providing the basic essentials needed for a comfortable stay.
Service
6.0
The service staff are friendly and efficient, although there were instances of rudeness that could be addressed for a better guest experience.
Location
9.0
The hotel's location next to The Mall of the Emirates is unbeatable, offering easy access to shopping, dining, and transportation facilities.
Dining
7.0
The dining experience is decent with good value for money, but could benefit from more variety in menu selections.
Facilities
8.0
The hotel provides essential facilities including a pool and dining options, suitable for a comfortable stay.
William
United States of America, January  2024
8.4/10

I was thrilled with the hotel's location, just a stone's throw away from Mall of the Emirates and the convenience of the metro. The rooms were clean and beautiful, but the lack of borders on the short glass walls was a bit concerning. The friendly staff made my stay pleasant, even though some services were limited to two guests per room. The dining options were decent but could use some variety. Overall, a good value for the money.

Rooms
8.0
I loved the clean and beautiful room, though the short glass walls without borders raised a slight concern. The basic setup led directly to the lobby.
Service
9.0
The staff, especially the Sales Team and Housekeeping team, were extremely friendly and attentive. They provided helpful support throughout my stay.
Location
10.0
The location is excellent, just behind Mall of the Emirates with easy access to the metro, bus stations, and taxis. Very practical and convenient.
Dining
7.0
The dining experience was average, lacking variety and quality could have been better despite being strategically located near Mall of the Emirates.
Facilities
8.0
The hotel's facilities included an entertaining pool and club downstairs, offering a decent range of amenities.
Gary
United States of America, January  2024
7.8/10

I was pleasantly surprised by the hotel. The rooms, although not what I expected with carpeted floors, were clean and the breakfast was good and tasty. However, there was no ashtray in the room, and the English language programming was extremely limited.

Rooms
8.0
The rooms, although not what I expected with carpeted floors, were almost clean and the breakfast was good and tasty. Lack of an ashtray was a downside, and there was extremely limited English language programming.
Service
7.0
The service was a mix. The staff seemed somewhat extremists when receiving a guest visitor, sticking strictly to terms and conditions, yet Mr Tamer was lovely and tremendously friendly. Overall somewhat hardworking but not very helpful.
Location
9.0
The location is great and convenient, especially if you want to be close to the Mall of Emirates and public transport. Somna was especially helpful. Near the Dubai Marathon route and the Mall of the Emirates.
Dining
7.0
The dining experience was good but somewhat monotonous. It was value for money at 30 Dirhams, and the waitress Lania was friendly and attentive.
Facilities
8.0
The hotel facilities were decent, with room service, laundry, and tours/ticket assistance available.
Sean
United Kingdom, January  2024
7.6/10

The hotel's location is excellent being right behind Mall of the Emirates, with convenient access to metro and bus stations, making transportation hassle-free. Although the rooms lacked a bathtub and were impacted by noise from the nightclub and surrounding areas, their proximity to key attractions and the helpful staff added value to the stay. However, the dining options were limited, and improvements are needed in noise insulation for a truly peaceful experience.

Rooms
7.0
The room had no bathtub, and noise from the nightclub and surrounding streets could be heard, affecting the overall tranquility. However, the room was located conveniently on the 12th floor close to key facilities.
Service
8.0
The staff, especially Deepax, were friendly and accommodating, offering an upgrade and late check-out. However, some services like pool cleaning could have been more prompt.
Location
9.0
The hotel's location behind Mall of the Emirates was fantastic for tourists, with easy access to public transportation and shopping. The helpful staff, especially Somna, added to the convenience of the location.
Dining
7.0
While the dining was good, more variety in the daily menu would enhance the overall dining experience. The availability of natural products was appreciated.
Facilities
7.0
The hotel's facilities were decent, but improvements in noise-proofing and promptness of services like pool cleaning would enhance the overall experience.
Richard
United States of America, December  2023
7.8/10

My stay at the hotel was quite comfortable overall. The room, while cozy and clean, had a strong smell of paint or chemicals that made me feel drowsy. The location was excellent, next to Emirates Mall, but the dining options were a bit disappointing.

Rooms
8.0
The room was comfortable with all the necessary facilities.
Service
9.0
The service was friendly and polite, with a complimentary upgrade and a smooth late check-out provided by the guest service.
Location
9.0
The hotel's location next to Emirates Mall is fantastic, and the check-in process was seamless thanks to Jen, Khaled, and Majed.
Dining
6.0
The dining experience lacked variety and wasn't worth paying extra. The salads were average.
Facilities
7.0
The hotel facilities were adequate for a comfortable stay.
Tom
United Kingdom, December  2023
7.8/10

The hotel offers modern and very clean rooms with some providing great views across the city, but they are really really small. The service is exceptional, with staff always trying to go the extra mile for guests. The location is great, close to the Mall of the Emirates. The dining experience is good with limited variety. Overall, a comfortable stay with friendly service and convenient location.

Rooms
7.0
The rooms are modern and very clean with some offering great city views, but they are really really small.
Service
9.0
The staff is so friendly and always willing to assist with a smile. They offer satisfactory service all day round.
Location
8.0
The hotel is in a prime area near the Mall, groceries, bus stations, and restaurants. It is a bit far from the metro station, requiring a 15-20 minute walk through streets.
Dining
7.0
The dining options are good with limited variety, and there is a nice pool and gym for guests. Free parking is available.
Facilities
8.0
The hotel provides nice facilities such as a pool with a nice view, gym, and free parking for guests.
Phil
United Kingdom, October  2023
7.2/10

My stay at Citymax was a mix of positives and negatives. The rooms were clean and had good soundproofing, providing a comfortable sleeping experience; however, they were smaller than expected. The location was excellent, being conveniently close to local attractions like the Emirates mall and metro. On the downside, the service experience was marred by an incident where I was unexpectedly disturbed by the staff insisting I check out early, leading to a disappointing encounter. Despite some drawbacks, the hotel's strategic location and cleanliness were standout features.

Rooms
7.0
The rooms had clean sheets, cupboards, and excellent soundproofing, offering a comfortable sleeping space.
Service
5.0
The overall service was lively and helpful; however, there was a concerning incident where the staff entered my room abruptly, miscommunicating the check-out time.
Location
9.0
The hotel's location next to the Emirates mall was very convenient for exploring the city, with easy access to transportation hubs.
Dining
8.0
The hotel's dining options were satisfactory and reasonably priced, with fresh ingredients used.
Facilities
7.0
The hotel facilities were standard, offering necessary services for a comfortable stay.
Tom
United States of America, August  2023
8.0/10

The hotel's location really saved the day as it's perfect for those interested in the Marina, beaches, and shopping. The rooms were clean and well taken care of, but the lighting was insufficient. The service was excellent with friendly and attentive staff. The dining experience was enjoyable with good food options. However, the bed was smaller than expected.

Rooms
7.0
The rooms were clean and well taken care of, but the lighting was insufficient.
Service
9.0
The service was brilliant with friendly and attentive staff.
Location
8.0
The location still saves the day, especially for those interested in the Marina, beaches, and shopping.
Dining
8.0
The dining was great with a large selection to choose from.
Facilities
8.0
The facilities were lovely and offered many services.
Ralph
United Kingdom, August  2023
7.6/10

I had a pleasant stay in the hotel with my family. The rooms were nicely designed and spacious, making our stay comfortable. However, the condition of the rooms didn't match the internet photos, and we couldn't get a room with 3 beds as requested, which was a small inconvenience.

Rooms
8.0
The rooms were a good size, well-decorated, and the bathrooms were nice.
Service
9.0
The staff, especially Deepak, Prett, and Omair, were friendly and attentive, ensuring a smooth check-in process and providing good service throughout.
Location
7.0
The hotel's location near the Mall of Emirates is convenient, though a bit far from the metro station, requiring a longer walk.
Dining
6.0
The dining options were oriented towards Asian guests, and the menu lacked variety, with an additional charge for certain items.
Facilities
The hotel offers standard facilities like room service, dry cleaning, and tours. The amenities are sufficient for a comfortable stay.
James
United Kingdom, July  2023
7.8/10

The hotel rooms have become a bit outdated and run down, but the extra facilities and ambiance were fantastic. It would have been even better if the view from the window didn't overlook an under-construction building. The rooms were good, clean, and located conveniently near the Mall of the Emirates.

Rooms
7.0
The rooms were good, clean, and the location was convenient near the Mall of the Emirates. However, they have become a bit outdated and run down.
Service
9.0
The service was lovely, especially from Agnes in housekeeping.
Location
8.0
The hotel is situated close to the Mall of the Emirates, providing easy access to restaurants and transportation options. It's near everything you might need during your stay.
Dining
7.0
The dining options were nice, with a recommendation to try the vegetable noodles. However, there were some comments about not being supplied sufficiently.
Facilities
8.0
The facilities were good overall, with room service, dry cleaning, and other services available. However, improvements could be made in dining supply.
Good location
Outdated rooms
Alfred
United Kingdom, July  2023
8.6/10

The hotel offers comfortable rooms at a good rate with various dining options around. However, there were some maintenance issues upon check-in. The staff is efficient and the location is ideal for shopping and public transport.

Rooms
8.0
The room was comfortable and ready for check-in, but maintenance issues like non-working telephone wire and TV remote were present.
Service
9.0
The service was friendly, especially the staff members like Mr Ahmed, Farid, Jen, Beny, and Dilu.
Location
9.0
The hotel is excellently located near the Mall of Emirates with a view of Burj Al Arab, making it convenient for shopping and public transport.
Dining
8.0
The dining experience was satisfying with a good variety of options, and the waitress Lania provided excellent service.
Facilities
9.0
The hotel offers a great selection of facilities such as room service, dry cleaning, laundry, and a coffee shop in-house.
Ernie
United Kingdom, June  2023
6.4/10

I had a view of the Al Arab hotel from my room, and the amenities were basic but sufficient for my simple needs like shower and TV. The check-in process was easy, but there wasn't a designated area for working or business meetings. Overall, a modest stay with both pros and cons.

Rooms
7.0
The rooms were modest and catered to simple needs like a comfortable shower and TV. The view of Al Arab hotel was a nice touch.
Service
8.0
The service was lovely, especially the Egyptian staff members like Mr Tamer, who were friendly, helpful, and attentive. However, there was a case of rudeness from one staff member that left a negative impression.
Location
8.0
The location is perhaps the greatest advantage of this hotel. It is a bit far from the metro station, requiring a 15-20 minute walk through the streets and mall area. However, it is very close to the Mall of Emirates, offering convenient access to various amenities.
Dining
5.0
The dining experience was not satisfactory, with limited options and poor quality food. The omelet, in particular, was disappointing and unappetizing.
Facilities
5.0
The hotel offers traditional Greek products in its dining options but falls short in providing a variety and quality dining experience.
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Rooms and Guests2 Guest, 1 Room